For invoices above 1000AED we offer Free delivery (Excluding Ceiling fans & Awnings) to Dubai, Sharjah and Abu Dhabi City according to our next available date. For other Emirates including Deliveries to the Western Region, delivery charges apply. For invoice values less than 1000AED, a delivery charge will be applied. For Ceiling fans and Awnings, a delivery and installation fee will be provided per order.
Deliveries for 2nd Floor level and above are only made through Service Elevators. It is customers responsibility to check measurements when ordering furniture to make sure that the products can be delivered to the floor, room and location required to avoid problems and delays at time of delivery. If goods have to be redelivered then there will be re-delivery charge of 300AED to be settled prior to redelivery.
The customer is to sign the delivery note to signify the goods are received in good condition and quality. Claims of any nature cannot be entertained later. We cannot be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make the delivery. If you do not receive your package, an investigation will be conducted with the carrier and may take several days upon receipt of your query. During this period of investigation, no reimbursement or re-delivery will take place.
www.falaknazthewarehouse.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.